In the past week, Carolina Hurricanes fans have reported frustration after attempting to purchase tickets to Stanley Cup Final games and watch parties using Ticketmaster.
Read more James Beard-winning Durham chef is taking crab grits to D.C. Here’s why
Now, North Carolina Attorney General Jeff Jackson is stepping in.
On Thursday, Jackson wrote a letter to Ticketmaster, asking the platform multiple questions about reports of and investigations into technology errors, the presale for season ticket holders, virtual queues and steps to fight against bots.
The letter asks Ticketmaster to respond within seven days.
This isn’t the first time Jackson’s office has taken action against Ticketmaster. In April, a jury found that Ticketmaster and its parent company Live Nation operated as an illegal monopoly, though the company has since filed post-trial motions asking for an overturned verdict or a new trial, The News & Observer previously reported. North Carolina was one of 33 states that sued the company. The court is now deciding what Live Nation and Ticketmaster must do to restore competition, according to Jackson’s letter.
Read more Who Was James Handy? What to Know About the Actor After Fatal Stabbing
Here’s background on what Canes fans experienced this week trying to purchase tickets:
The summary points above were compiled with the help of AI tools and edited by Renee Umsted and Dave Hendrickson.
Read more Popular Raleigh brewery and beer shop closing in foodie shopping center