{"id":464,"date":"2026-05-18T17:37:21","date_gmt":"2026-05-18T17:37:21","guid":{"rendered":"https:\/\/durhammovinghub.com\/?p=464"},"modified":"2026-05-18T17:37:21","modified_gmt":"2026-05-18T17:37:21","slug":"pumps-at-12-triangle-gas-stations-were-recently-flagged-for-problems-heres-where","status":"publish","type":"post","link":"https:\/\/durhammovinghub.com\/?p=464","title":{"rendered":"Pumps at 12+ Triangle gas stations were recently flagged for problems. Here\u2019s where"},"content":{"rendered":"

AI-generated summary reviewed by our newsroom.<\/p>\n

Read our AI Policy.<\/a><\/p>\n

When Triangle drivers fill up their vehicles, they expect that they\u2019re getting the fuel they\u2019re paying for. But that may not always be the case.<\/p>\n

Read more Triangle concert guide: Roundup of the 2026 shows at Raleigh and Durham venues<\/a><\/p>\n

Between March and early May, inspectors with the Standards Division<\/a> of the North Carolina Department of Agriculture and Consumer Services found problems with pumps at more than a dozen gas stations across Wake, Durham, Orange and Chatham counties, according to data obtained by The News & Observer.<\/p>\n

Along with visiting stores across the state to make sure advertised prices are what customers pay<\/a>, inspectors are responsible for verifying that gas pumps are functioning properly.<\/p>\n

That means displays showing gallons and prices should be readable. Hoses should not be damaged or leaking. When nozzles shut off, they shouldn\u2019t leak. And when fuel stops flowing, the meter should stop climbing.<\/p>\n

Inspectors try to check every meter in the state at least once a year, said Chad Parker, measurement manager of the Standards Division. And some problems with Triangle pumps were recently discovered in routine inspections.<\/p>\n

Other problems, though, were found while inspectors investigated consumer complaints.<\/p>\n

Complaints tend to increase when gas prices go up<\/a>, Parker said. Most complaints don\u2019t reveal any problems, but some do.<\/p>\n

\u201cEverybody thinks that they\u2019re getting robbed just because the price is higher,\u201d Parker said.<\/p>\n

The division follows up on every complaint, aiming to send an inspector to check it out within 24 hours of receiving a complaint.<\/p>\n

Inspectors have checked hundreds of pumps at Triangle gas stations<\/a> since March, with most inspections not revealing any issues.<\/p>\n

Some meters were found to have issues such as \u201cabnormal performance,\u201d but inspectors did not \u201ctag\u201d them, which means they are taken out of service.<\/p>\n

\u201c\u2018Tagged\u2019 is something that we deem is harmful to the customer,\u201d Parker said.<\/p>\n

The tagged pumps are different from \u201crejected\u201d pumps. Customers can still use rejected pumps, but the inspectors have found something that needs attention. Maybe a display is hard to read, but still readable. Maybe a hose is damaged and needs to be replaced.<\/p>\n

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Here are the pumps that were \u201ctagged\u201d by inspectors:<\/p>\n

Gas stations can\u2019t use a tagged pump until a licensed technician puts it back in service. An inspector revisits the pump after it\u2019s repaired.<\/p>\n

The N&O confirmed that the pump at Pittsboro Food Mart is in service but could not immediately reach the other stations.<\/p>\n

Inspectors found several pumps already out of order during routine and follow-up inspections after a complaint. Those tagged pumps were at:<\/p>\n

The N&O confirmed that pumps at BJ\u2019s, Circle K in Apex, Murphy Express and Sheetz are now working, but could not immediately reach the other stations.<\/p>\n

During the routine inspection, inspectors look at every meter in a pump. Pumps may have multiple meters, depending on how many grades of fuel a pump has.<\/p>\n

One of the tests inspectors complete ensures that meters are calibrated accurately, so customers are getting the fuel they\u2019re paying for.<\/p>\n

Inspectors pump 5 gallons of fuel into a metal can called a prover, which measures the amount of fuel. If an error is within 6 cubic inches over or under the 5 gallons, the error is tolerated.<\/p>\n

If the error is more than 6 cubic inches under 5 gallons, the inspector \u201ctags\u201d the meter, removing it from service, so consumers aren\u2019t harmed by paying for more fuel than they\u2019re dispensing.<\/p>\n

If the error is more than 6 cubic inches over 5 gallons, the station is informed and can recalibrate the meter, or leave it as is, which amounts to giving away fuel.<\/p>\n

Drivers can submit a complaint about problems with fuel dispensers online at ncagr.gov<\/a>, or by calling 984-236-4770 or emailing Chad Parker at chad.parker@ncagr.gov.<\/p>\n

Read more What is an El Ni\u00f1o? Here’s what you need to know in North Carolina<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

State inspectors found issues with pumps at gas stations across the Triangle NC from early March to early May. Here\u2019s what was wrong, which pumps were flagged.<\/p>\n","protected":false},"author":1,"featured_media":463,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-read-todays-edition"],"yoast_head":"\nPumps at 12+ Triangle gas stations were recently flagged for problems. Here\u2019s where - Durham Moving Hub<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/durhammovinghub.com\/?p=464\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pumps at 12+ Triangle gas stations were recently flagged for problems. Here\u2019s where - Durham Moving Hub\" \/>\n<meta property=\"og:description\" content=\"State inspectors found issues with pumps at gas stations across the Triangle NC from early March to early May. Here\u2019s what was wrong, which pumps were flagged.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/durhammovinghub.com\/?p=464\" \/>\n<meta property=\"og:site_name\" content=\"Durham Moving Hub\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-18T17:37:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/durhammovinghub.com\/wp-content\/uploads\/2026\/05\/ac7e016d26534d28f7029088ba260766.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"674\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/durhammovinghub.com\\\/?p=464#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/durhammovinghub.com\\\/?p=464\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/durhammovinghub.com\\\/#\\\/schema\\\/person\\\/bf1f081e7f06a3ab66052e5f6015fd85\"},\"headline\":\"Pumps at 12+ Triangle gas stations were recently flagged for problems. 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